Privacy Policy

Privacy Policy

Last updated: 29 June 2026

1. Introduction

This Privacy Policy explains how https://www.matts-book-store.com/ collects, uses, stores, and shares personal information when you visit our website, contact us, or purchase ebooks from our online store.

The data controller for this website is:

Matt Walker
Email: matt@matts-book-store.com
Website: https://www.matts-book-store.com/

By using this website, you agree to the collection and use of information as described in this Privacy Policy.

2. Personal Information We Collect

We may collect the following personal information:

your name;
email address;
billing details;
order details;
account login details, if you create an account;
messages or enquiries you send to us;
technical information such as IP address, browser type, device information, and website usage data;
cookie and analytics information.

If you purchase an ebook, payment details may be processed securely by a third-party payment provider. We do not intentionally store full payment card details on our own systems unless this is clearly stated.

3. How We Collect Personal Information

We may collect personal information when you:

visit our website;
place an order;
download or access an ebook;
create an account;
contact us through a contact form or by email;
subscribe to updates or marketing emails;
interact with cookies or analytics tools on the website.

4. How We Use Personal Information

We use personal information to:

process and deliver ebook orders;
provide download links or account access;
respond to customer enquiries;
manage customer accounts;
send order confirmations and service messages;
improve our website, products, and customer experience;
prevent fraud, abuse, or misuse of the website;
comply with legal, tax, accounting, and regulatory obligations;
send marketing communications, where you have agreed to receive them or where permitted by law.

5. Lawful Basis for Using Personal Information

Depending on the situation, we may use your personal information because:

it is necessary to fulfil a contract with you, such as delivering an ebook you purchased;
we have a legitimate interest in operating and improving our website and business;
you have given consent, such as for certain cookies or marketing emails;
we must comply with a legal obligation.

6. Sharing Personal Information

We do not sell your personal information.

We may share personal information with trusted service providers where necessary to operate the website and provide our services. These may include:

payment processors;
ecommerce platform providers;
email service providers;
website hosting providers;
analytics providers;
fraud prevention or security providers;
professional advisers, such as accountants or legal advisers;
authorities or regulators where required by law.

These third parties should only use your information where necessary to provide their services or comply with legal requirements.

7. Keeping Personal Information

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

For example, we may keep order and transaction records for accounting, tax, legal, and customer support purposes. Contact form messages may be kept for as long as needed to respond to your enquiry and manage any follow-up communication.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights over your personal information. These may include the right to:

be informed about how your personal information is used;
access the personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to delete your personal information in certain circumstances;
ask us to restrict how we use your personal information;
object to certain types of processing;
request data portability;
withdraw consent where we rely on consent;
complain to a data protection authority.

UK data protection guidance lists rights including access, rectification, erasure, restriction, portability, objection, and rights relating to automated decision-making.

To exercise your rights, contact us at:

matt@matts-book-store.com

9. Marketing Emails

If you sign up to receive marketing emails, we may use your email address to send updates, offers, or information about ebooks and related products.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.

10. Cookies

Our website may use cookies and similar technologies. Cookies are small files stored on your device that help websites function, remember preferences, analyse website usage, or support marketing.

Some cookies may be necessary for the website to work properly, such as shopping basket, checkout, security, or account login cookies.

We may also use optional cookies, such as analytics or marketing cookies, where appropriate. Cookie rules can apply even where cookie data is anonymous, and UK PECR rules apply to cookies and similar technologies.

You can usually manage or disable cookies through your browser settings. If our website uses non-essential cookies, you may also be asked to accept or reject them through a cookie banner or preference tool.

11. Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no website, online store, or internet transmission is completely secure, so we cannot guarantee absolute security.

12. International Transfers

Some service providers we use may process personal information outside your country. Where this happens, we aim to ensure appropriate safeguards are in place as required by applicable data protection laws.

13. Children’s Privacy

This website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review and delete it where appropriate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

15. Contact Information

For questions about this Privacy Policy or how your personal information is used, contact:

Matt Walker
Email: matt@matts-book-store.com